Return Policy
Thank you for shopping with us.lf for some reason,you're not 100% satisfied with your purchase,you can return or exchange quickly and easily.Here's everything you need to know!
You purchase online,go to your order history page,select the order you want to returnthen select "Return" in the upper right corner.Select the item(s) you want to return or exchange andprint a return label and drop your item off at any carrier location.How to package my return?
Please make sure that you pakage,label, and ship the corect item,incuding allreturmn documentation for a refund.
How and when will l be refunded?
You will have faster refund processing times.
Our return/exchange policy is valid for 30 days.If 30 days have passed since your purchase,unfortunately we are unable to provide returns or exchanges.Sale/discounted items are not eligible for returns or exchanges.
In order to complete your return or exchange,we require a receipt or proof of purchase.Please retain all original packaging (tags, boxes, etc) to facilitate exchanges.If an exchange cannot be made,a credit note will be issued.
Customers can exchange the purchased goods for the same or different goods of different sizes and colors at one time.For returned goods, if the following requirements are met,customers can use these requirements to purchase other goods.
We regret that used items cannot be returned for exchange unless due to manufacturer defect.We will accept returns on any merchandise that is defective due to a manufacturing defect.If the manufacturer agrees,we will process your return to the manufacturer and will be happy to provide a replacement.If the original is no longer available,a substitute may be the closest approximation,which will be at our sole discretion.
Please you need to noted：
Refund arrival time:about 3-5 working days,but the shipping cost to send the product back to us will be paid by the customer.
The customer is responsible for any and all customs fees,excise taxes or duties during return shipping.In this case,we will deduct customs fees from the refund amount you authorize.
Contact Customer Service:
If you have any questions about our return policy,or have any other questions,please feel free to contact our customer service team.Our customer service team will respond to your email within 24 hours.
Return process
To return a product,please follow these steps:
Return by mail
Place the items you wish to return/exchange in a large envelope or box and use the original invoice to detail the reason for return or exchange.
Please send the item to the address provided by the customer service representative.
Contact Customer Service
If you have any questions about our return policy,or have any other questions,please feel free to contact our customer service team.Our customer service team will respond to your email within 24 hours.
Website Disclaimer:
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